Scarpa HS12 Cream - 200ml Tub

• SCARPA HS12 Cream - 200ml Tub - Key Features:

  • Silicone-based waterproofer and conditioner
  • Prolongs the life of leather walking boots
  • Ideal for Nubuck and oiled leathers
  • 200ml tub
  • May darken colours and flatten brushed textures

SCARPA HS12 Cream is a silicone-based waterproofer and conditioner designed to protect and extend the life of leather walking boots. Ideal for nubuck and oiled leathers, this high-performance cream helps prevent water from seeping into the scuffs and scratches that boots inevitably collect. Regular use keeps boots in proper condition rather than letting them slowly dry out and crack across the flex points.

A note on appearance: HS12 may darken colours slightly and flatten brushed textures - this is the silicone doing its job. A suede brush works well to restore the finish after treatment, and the trade-off (slightly different look, much longer boot life) is usually a clear win for boots you actually walk in. The 200ml tub treats many pairs of boots over its lifetime.

Prices and Delivery Destinations

Prices displayed on our product pages are our UK headline prices and include UK VAT where applicable. Our selling prices may vary according to the delivery destination. This may be due to differences in VAT treatment, delivery costs and other commercial considerations. For orders to destinations outside the UK, including the Channel Islands, the applicable selling price will be calculated and displayed once the delivery destination has been entered and before the customer proceeds with payment. The price displayed at checkout is the price applicable to that destination, together with any separately stated delivery charges.  

European Delivery:

*additional charges may be applied by local customs for import tax on orders outside the EU.

If you have any questions or if you need your clothing or equipment for a specific date, holiday or trip please contact us via phone on 0191 2323561 or email web@ldmountaincentre.com

LD Mountain Centre reserve the right to amend orders placed with incorrect delivery options without notice. LD Mountain Centre does not accept responsibility for items being delayed through customs/ security checks or adverse weather conditions. There are no refunds on shipping costs unless LD Mountain Centre is responsible for the error. In the unfortunate event that a product is out of stock a member of our Customer Service Team will contact you.

For international orders, the couriers we use are Royal Mail, DPD and UPS.

Please be advised that for countries outside the EU, as well as the Canary Islands, there may be customs and VAT charges that the customer will be expected to pay. LD Mountain Centre are not liable for these payments. 

To request alternate shipping please email our customer service team. Please note, additional charges may apply when using alternate shipping.

All UK Next Working Day orders placed before 1pm (Monday-Friday) will be dispatched that day, subject to stock availability. Orders placed via UK Next Working Day on Friday Afternoon, Saturday or Sunday, will be dispatched on the next Monday. A signature/PIN code will often be required for delivery of goods with a value of more than £350 so please make sure someone is at the delivery address to receive the goods or send them to an address where someone will be available. Any required PIN Codes will be provided by DPD via text or email.

If you wish to send orders via Royal Mail instead of DPD, please contact our Customer Service team; however please note that you may be liable for any lost parcels and this service is only available within the UK.

In the unlikely event of a delay, we will endeavour to contact you by email or phone to let you know.

All delivery days are based on standard working days from Monday - Friday.*

Once your order has been dispatched from the warehouse you will receive a confirmation email to let you know it is on the way.

Returns Update:

Our team are currently processing all returns within 7-10 days of receipt. 

Returns

We ask that any returned items are unused/unworn and are returned within 30 days of their purchase date in the same packaging as they arrived, and with their product tags still attached.

Please Note: We are unable to accept any returns with any clear sign of cosmetic or fragrance use. We are also unable to accept any returns on Underwear, Electronics, DVDs or items governed by PPE Law (Snowsport and Climbing Helmets, Climbing Hardware, Climbing Ropes, Ice axes or Crampons.) 

Our Online Returns System makes it easy to exchange or return any unsuitable or unwanted products. If, for any reason, you wish to return an item you have purchased from the LD Mountain Centre Website please go to the Your Account section of our website. If you already have an account, please log in. If not, please register a new account using the same email address used when placing your order. 

Once logged in to your account, select the ‘My Order History’ link and on the new page select the order you wish to return. Mark the tick box beside the item(s) you wish to return and enter the quantity being returned. Once done, click the ‘Return Item(s)’ button at the bottom right of the page.

You will be sent an email with a returns form attached. Please print and complete the form, enclose the top part of the form with your item. If you do not have access to a printer, please include a hand written note stating your name, order number, and reason for return, and the preferred outcome - whether that's a refund or exchange. Exchanges will be based on stock levels at the time of processing. In the event that we aren't able to fulfil this request, a refund will be issued.

Please ensure that any returned items are sent using an Insured and Traceable mail service as LD Mountain Centre cannot accept any responsibility for items lost whilst in transit. 

We aim to process returned orders as quickly as possible once we have received them, however, in busy periods refunds and exchanges may take up to 14 working days to process.

Upon inspection of a returned product, LD Mountain Centre will issue a refund for the cost of the product(s) to the card used for the purchase. If the full order is returned within 7 days, a refund for the initial postage fee will also be processed. Any used items will be denied a refund and returned to the customer at his/her expense.

Warranty

All products purchased from LD Mountain Centre carry the full manufacturer warranty. For more information click through to our warranty page

LD Mountain Help Centre
We’ve worked really hard to provide you with these detailed help and support pages. You should be able to find answers to your questions here. Please use the links on the left to navigate to the relevant page. If, after taking a look at our help pages, you can’t find what you’re looking for please contact us: web@ldmountaincentre.com.