At LD Mountain Centre LTD (referred to as "LD Mountain Centre", "we", "our" or "us" in this privacy policy) we respect the privacy rights of our online community (referred to as "you", "your", or "yours") and understand the importance of protecting the information we collect from you. We will only use the information we collect about you lawfully and in your best interests.

We are dedicated to protecting the personal data you share with us. This statement describes the data we collect from you, how we use it, how you can manage the data we hold and how to contact us with any questions you might have. To help maintain our level of data protection, this policy is subject to change. Upon making changes to our policy, we will endeavour to update you where possible. Our website will always hold our most up-to-date privacy policy to help provide a transparent understanding of how we handle your data.

The information that follows, is provided by LD Mountain Centre to inform and assure our online community that our company privacy policies are in line with all laws governed by and construed in accordance with the laws of Great Britain. By visiting ldmountaincentre.com, you are accepting and consenting to the practices described in our Privacy Policy.

This version of our Privacy Policy is effective from 22 May 2018.

LD Mountain Centre will only action information relevant to processing the product or service for which it has been collected. We give you the option not to receive our marketing information and you are free to withdraw your consent at any time should you wish to do so. We will never send you unsolicited 'junk' email or share your personal information with anyone who might. Below we have listed the various ways in which we may use or process your personal data.

We may use your information to support sales and/or queries:

• To respond to your correspondence and fulfill any requests you make. For example, returning a customer service inquiry or sending you information with regards to a product.

It is possible that we will be required to use your information to grow and improve our relationship with you.

• This will be to evaluate, analyse and improve our products and services, including our website, customer service and store, to enhance your customer experience. We will use amalgamated data wherever possible so as not to identify you personally.

• To analyse, evaluate and improve our products and services, including use of our website, customer services and store, to improve your customer experience. Where possible we will use data amalgamated from many people so that it doesn’t identify you personally.

• We may use automated methods to analyse, combine and evaluate information that you have provided to us. We collect and analyse this information in this way so that we can deliver the most appropriate customer experience to you by tailoring, personalising and making relevant all our service and communications (for example, when we have a new arrival we think you might like).

• To verify the accuracy of information that we hold about you and create a better understanding of you as a customer.

• For network and information security purposes, i.e. in order for us to take steps to protect your information against loss, damage, theft or unauthorised access.

• When you have requested we do not contact you for marketing purposes, to comply with a request from you in connection with the exercise of your rights, we will keep a record of this on our suppression list in order to be able to comply with your request.

• Where possible, to inform you of updates to our terms and conditions and further policies.

To support and promote LD Mountain Centre, we may use your information:

• To send you marketing information after you have purchased a product or service from us, made a purchasing enquiry or closed your browser with items in your shopping basket. You have the right to opt out of us sending you this information at any time.
• To show you targeted advertising online through social media and other platforms operated by other companies, unless you object. You may receive advertising based on information about you that we have provided to the platform or because, at our request, the platform has identified you as having similar attributes to the individuals whose details it has received from us. To find out more, please refer to the information provided in the help pages of the platforms on which you receive advertising from us.
•  To identify and record when you have received, opened or engaged with our website or electronic communications (please see our Cookie Policy for more information).
• To administer competitions and promotions that you enter with us and to distribute prizes.
• To track open rates, click through rates of email subscribers on email marketing campaigns through the use of Pixels.

We do not, and will never, sell your information to third parties. However, we may from time to time disclose your information to the following categories of companies or organisations to which we pass the responsibility to handle services on our behalf;

We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).

You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. We will respond to you within a month after we have received any request (including any identification documents requested).

You have the right to;

• Ask for a copy of the information that we hold about you
• Correct and update your information
• Withdraw your consent (where we rely on it)
• Object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any lawful reason to continue to use and process the information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object
• Erase your information (or restrict the use of it), provided we do not have any lawful reason to continue to use and process that information
• Provide you your information in a structured data file, where we rely on your consent to use and process your personal information or need to process it in connection with your purchase