The Junior Spark Ski Goggles from Bloc are ideal for smaller faces and suitable whether you are skiing, snowboarding or winter walking. With all the clarity and protection of the Junior Spark's big brother the Phantom, this junior ski goggle has great downward and peripheral vision. The BLOC Junior collection incorporates all of the technical features inherent in our adult styles and the Junior Spark Ski Goggles are no exception. Complete with a double low light lens which provides clarity and definition in poor light and weather conditions the Junior Spark Goggles are a great choice for all younger riders. Bloc Junior Spark Ski Goggle Features: Anatomical Fit Double Flexible Lens Thermal Air Cushion Anti Fog Treatment Adjustable Strap Full UVA and UVB Eye protection
The carriers we use for dispatch are Royal Mail for 1st and 2nd Class deliveries, and DPD for Next Working Day, 48hr (2 working days). These are exclusively for UK orders.
DPD will provide your customers with a one hour delivery window so they don't have to wait in all day for their parcels. Please note that orders must be placed before 2pm to guarantee the Next Working Day delivery.
When DPD deliver for you:
For international orders, the couriers we use are, DPD and FedEx.
Please be advised that for countries outside the EU, as well as the Canary Islands, there may be customs and VAT charges that the customer will be expected to pay. LD Mountain Centre are not liable for these payments. All orders dispatched to Russia, Hong Kong and South Korea will be dispatched via FedEx and will therefore go through more vigorous customs checks. Some other large International orders may also be dispatched via FedEx.
To request alternate shipping there may be an additional charge. To request alternate shipping please email our customer service team.
All UK Next Working Day or 48 Hours (2 working days) orders placed before 2pm (Monday-Thursday) will be dispatched that day, subject to stock availability. Orders placed via UK Next Working Day on Friday will be delivered on the Monday. Orders made after these times will be dispatched the following day. A signature will be required for Next Working Day and 48 Hours (2 working days) delivery goods so please make sure someone is at the delivery address to sign for the goods or send them to an address where someone will be available.
If you wish to send orders via Royal Mail instead of DPD, please contact our Customer Service team; however please note that you may be liable for any lost parcels and this service is only available within the UK.
In the unlikely event of a delay, we will endeavour to contact you by email or phone to let you know.
All delivery days are based on standard working days from Monday - Friday.*
Once your order has been dispatched from the warehouse you will receive a confirmation email to let you know it is on the way.
5-7 Working Days Delivery May Vary Due To Local Customs
*additional charges may be applied by local customs for import tax on orders outside the EU.
If you have any questions or if you need your clothing or equipment for a specific date, holiday or trip please contact us via phone on 0191 2323561 or email firstname.lastname@example.org
LD Mountain Centre reserve the right to amend orders placed with incorrect delivery options without notice. LD Mountain Centre does not accept responsibility for items being delayed through customs/ security checks or adverse weather conditions. There are no refunds on shipping costs unless LD Mountain Centre is responsible for the error. In the unfortunate event a product is out of stock a member of our Customer Service Team will contact you.
LD Mountain Centre is committed to you being fully satisfied with your purchases. If, for any reason, you would like to return any unused products, please follow the guidelines on the reverse of your invoice enclosure in your package. Items must be returned within 28 days from date of purchase. Items must be returned with all their tags and in the same packaging they arrived in. We will need your name, order number and details of the item you wish to return, plus the particulars of any exchange required.
Upon inspection of returned product, LD Mountain Centre will issue a full refund to the card used for the purchase less the original delivery charge. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal.
OTHER UK AND INTERNATIONAL RETURNS
If you are making your return via another postal carrier, clearly mark the returned item(s) with the returns address and ensure that the 6 digit reference number is in view. Please send the item to:
LD MOUNTAIN CENTRE
LD Mountain Centre
34 Dean Street
Newcastle Upon Tyne
Within the package include any exchange information that you require. The customer is responsible for all return delivery costs unless an item has been delivered to you either faulty or incorrectly. If you have received an item that is faulty or sent incorrectly, please contact our customer service team directly by phone or email, and we will refund the cost of any postage due.
Items should be returned via a tracked delivery service (such as Royal Mail recorded) to enable your item arrives safely at LD Mountain Centre. All exchanges will be shipped out via Royal Mail 2nd class, unless otherwise agreed with a customer service advisor. LD Mountain Centre cannot accept responsibility for items that are not returned by recorded delivery.
Please note that the following can not be returned unless faulty: all personal safety equipment including climbing equipment and ropes,climbing helmets and ski/snowboard helmets;underwear; software and DVD’s once the shrinkwrap is removed.
We do our best to get returns and exchanges processed as soon as they arrive, however, in busy periods, the action required can take a little longer. We ask that you give us between 3 -5 days to process the refund for you via the method you paid or get the exchange sent out.
All products purchased from LD Mountain Centre carry the full manufacturer warranty unless sold as a ''no warranty'' item. Special circumstance: in the event the manufacturer is no longer in business, LD Mountain Centre will review your warranty claim and at our discretion help to provide an equitable solution. All warranty claims may only be made by the purchaser on record. Please email our customer service team using this form regarding any warranty questions.
LD Mountain Help Centre
We’ve worked really hard to provide you with these detailed help and support pages. You should be able to find answers to your questions here. Please use the links on the left to navigate to the relevant page. If, after taking a look at our help pages, you can’t find what you’re looking for please contact us: email@example.com.